Oct 14, 2021
Sentry Response
4yThank you for sharing your feedback with us. I’m glad to you know you enjoy the flexibility and benefits. I understand claims loads can vary greatly—this has been more of a challenge due to volatile claim volumes and fluid COVID-19 protocols. We’re actively recruiting additional claim representatives to help stabilize our workloads. Please reach out to your manager or HR representative with any concerns you have.
Michele Dufresne – Chief Claims Officer