Claims representative - Claims Representative Sentry Employee Review

1.0
May 13, 2021
Recommend
CEO approval
Business outlook

Pros

Pay and paid time off

Cons

Work load, management, work life balance

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Sentry Response
5y
While it’s good to know you’re happy with your pay and vacation time, I’m sorry to hear about the challenges you’re experiencing. Claims workloads can fluctuate and have been more difficult to predict as pandemic mandates and other guidance and protocols continue to shift. We’re actively recruiting additional claims representatives to accommodate the increased volume we’re experiencing. Work-life balance is very important to us at Sentry and we strive to have manageable workloads. If you’re feeling overwhelmed, please work with your manager and HR representative to ensure you’re taking advantage of the resources available. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
5d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
5d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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