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      SentriLock

      Engaged employer

      SentriLock reviews

      Sentrilock - Customer Service Representative II SentriLock Employee Review

      3.0
      Jun 3, 2019
      Customer service representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee focused, treats you like you’re part of the family.

      Cons

      No diversity in management level, you’re only promoted on a ‘who you know’ basis, rather than what you know. HR prefers to hire externally rather than internally so no job advancement for its employees.

      Explore other reviews about SentriLock

      5.0
      Apr 3, 2024
      Product support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid/WFH schedule is an option

      Cons

      Career advancement takes a while

      3.0
      Apr 27, 2026
      Ces2 (customer experience specialist)
      Recommend
      CEO approval
      Business outlook

      Pros

      There's job security, generous PTO, and Good incentives when you reach the 5 year mark.

      Cons

      There's a lot of micromanagement, silly metrics centered around "engaging with your coworkers" that could actually impact your pay, and extremely high call volumes. The pay range didn't justify the time spent when you realize new hires start at a pay rate that the people who onboarded before 2016 had to work years to reach.

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