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      SentriLock

      Engaged employer

      SentriLock reviews

      Job security and PTO, but high micromanagement and pay issues - CES2 (Customer Experience Specialist) SentriLock Employee Review

      3.0
      Apr 27, 2026
      Ces2 (customer experience specialist)
      Recommend
      CEO approval
      Business outlook

      Pros

      There's job security, generous PTO, and Good incentives when you reach the 5 year mark.

      Cons

      There's a lot of micromanagement, silly metrics centered around "engaging with your coworkers" that could actually impact your pay, and extremely high call volumes. The pay range didn't justify the time spent when you realize new hires start at a pay rate that the people who onboarded before 2016 had to work years to reach.

      Explore other reviews about SentriLock

      5.0
      Apr 3, 2024
      Product support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid/WFH schedule is an option

      Cons

      Career advancement takes a while

      1.0
      Mar 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Used to be a lot of pros. Can’t think of any now.

      Cons

      Bad managerial practices, bloated processes, some toxic employee and incompetent managers who don’t know what they are doing. Everyone in this company is either looking for another job or don’t even have the capabilities to jump. It’s a dead sea.

      3
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