Great company, product and people - Customer Success Manager Sensor Tower Employee Review

5.0
Aug 16, 2023
Recommend
CEO approval
Business outlook

Pros

I work with fantastic clients and really friendly, knowledgeable and supportive colleagues. Great pay and career progression is available providing you can demonstrate competency within your role. The product provides real value, provides trusted data and is. The choice to WFH or go to the office is available. You are trusted to deliver your work with minimal micro-management. Great onboarding process.

Cons

No real cons that are specific to Sensor Tower. The role of CSM in any ad tech company is quite demanding. A lot of technical knowledge to learn and be able to confidently present a fair few demo's / QBRs - but that's the job right?! Also Ad Tech lay offs always round the corner however Sensor Tower appear to be pretty solid when it comes to the numbers. Meetings can be early or late depending on time zones, but is not too common and usual to a global company.

Explore other reviews about Sensor Tower

5.0
Mar 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, realistic KPI's, overall ideal place to start in the tech sales industry

Cons

Not applicable here at the moment

1.0
Apr 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The technical challenges are interesting. You will have the opportunity to work on complex problems alongside some very talented people.

Cons

The primary source of toxicity is the CEO, who maintains control through public humiliation and aggressive "dressing downs." No one is safe from these outbursts, but he is particularly hostile toward women, frequently subjecting them to openly dismissive treatment that would be unacceptable in any professional setting. He uses technical meetings and public forums to belittle individuals, shouting down anyone who offers a different perspective or attempts to uphold professional standards. It is a culture of intimidation where "leadership" is synonymous with bullying. Because the CEO is so volatile, the management layer has devolved into a collection of "minions" focused entirely on survival and internal politics. There is no psychological safety, which has created a climate of surveillance where backstabbing is the primary way to gain "pull." Managers are more interested in disparaging their colleagues to stay in the CEO's good graces than they are in shipping quality products or supporting their teams.

2
See reviews by: Helpful|Rating|Date|All