Pros
Pros: * Initial onboarding gives the impression of a structured environment * Some exposure to sales processes and tools
Cons
* HR support is practically non-existent. Communication is unclear, inconsistent, and often missing when it matters most. HR is very rude and unprofessional. * Important policies around attendance, monitoring, and payroll are not properly explained during onboarding, leading to confusion later. They just enforce what they see fit, there is no written policy either. * There is a heavy focus on monitoring employee activity through internal tools. From an employee perspective, it feels like there is a dedicated system/team constantly tracking every action, which creates a stressful and uncomfortable work environment. Even 1 second of idle time is deducted from total working hours and it will affect your salary. They expect you to keep using house and keyboard for 8 hours non stop. There is a dedicated team who is hired to only do this spying on employee activities. * Employees are not given a fair opportunity to present their side before decisions are made. Actions can feel one-sided and abrupt. * In my experience, there was a noticeable bias in how employees were treated. As someone not from the local region, it felt like I was not given the same level of support or chance to be heard. You are not introduced to your own team, you feel like you're working alone here. If you're a non local, they won't even talk with you properly. * Job security feels uncertain. Decisions can depend heavily on internal perception rather than transparent or documented processes. * Final settlement and salary handling lacked transparency, leading to disputes without proper resolution and they take advantage of it because they know you can't do anything.