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Sendwave

Acquired by Zepz

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Great Remote Mission Led Company with great culture - Product Marketing Manager Sendwave Employee Review

5.0
Jun 22, 2022
Recommend
CEO approval
Business outlook

Pros

- We get to meet each other in retreats in fun locations (Miami, Dominican Republic, Senegal and more) it's a lot of fun! - Values we appreciate are ownership, embarrassing honesty, and maximising for energy, which means that people that like to get work done effectively without much processes and politics thrive at Sendwave. - We're still a small-medium size company and yet extremely diverse with people from US, UK, Africa, EU and LATAM - We focus on our mission, and everyone has a real voice in the company - Our team works together really well

Cons

- The world of remittences became more competitive in the last few years, and so our mission isn't as exciting as it used to be, and our impact on immigrants' lives isn't as big as it used to be - We're growing fast, which is great but also come with some culture changes - We were bought by another remittences company 2 years ago, and while for now we stay our own separate team and it didn't have much impact on us, it might have more impact in the future.

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Sendwave Response
3y
Thank you so much for your review. It's lovely to read the reasons you love working here. We agree that our culture is pretty special and our mission is what drives us. We will take all concerns you have shared on board as we continue to grow as Zepz, and strive to continue to keep all of the positive aspects of the culture you have experienced alive. Thanks for all of your hard work and dedication.

Explore other reviews about Sendwave

5.0
May 19, 2022
Recommend
CEO approval
Business outlook

Pros

loved the people and flexible work schedule

Cons

changing priorities can be hard to know what exactly we are all working on

1
2.0
Dec 12, 2019
Recommend
CEO approval
Business outlook

Pros

The mission to serve the Diaspora of Africa. People who truly care about the mission. Super smart technical staff. The ability to work remotely (company is 100% remote). Opportunity to travel domestically and internationally.

Cons

Leadership positions are held by people with little-to-no leadership experience. Ruthless prioritization every week, for years, has led many aspects of the company to be broken. There is not the appetite to fix problems with solutions that actually stick. The "people" of the company have not been prioritized -- on all levels -- corporate, customer support or operations (i.e. after nearly 5 years - no clear career paths, no raises, no bonuses, no ability of managers to incentivize teams or individuals with strong performance). The company takes a very knee-jerk or reactive approach to issues that arise from everyday run of business issues. While the culture promotes itself as 100% transparent and familial, all of the leadership positions are filled with friends of the founders. Often times it feels like an adult version of high school. The company does a poor job at promoting the family-like culture of it's remote workforce.

12
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Sendwave Response
6y
We appreciate your time working with us, and I regret that you didn’t enjoy your time working with us at Sendwave. We do have a strong team that’s excited to find ways to keep making sending money as easy as sending a text. Like many people looking to start a new business, our founders turned to their personal networks to hire the first employees. Since then, however, we have also brought in leadership from external sources and promoted people from within the company to help us in working towards our goal. In addition, we are working to build out our operational teams to appropriately support our newfound size and continued success in our mission, and keep learning.
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