Scale-up organization that is going through the motions of scaling their market fit - UX Researcher Sendcloud Employee Review

3.0
Dec 30, 2024
Recommend
CEO approval
Business outlook

Pros

I like that the organization has driven founders who actively work with the teams on the ground to define the strategy and direction. As a result of this, founders are closer to reach. Additionally, the young energy the company brings is also a nice plus - where people are less stingy on exploring approaches to getting things done and are more open to figuring things out along the way.

Cons

Output is driven mostly by what founders perceive to be the priority and often the prioritization for why specific things will be delivered are highly opaque. It can be a frustrating if you value outcomes over output (having a clear understanding of the why and the "should we" questions prior to "solutionizing" things so success is objectively measured), especially if you're used to working with cross-functional teams that collaborate on defining product strategy together and not it strictly only coming from the top-down without a clear rationale for the sustainable success measurement after delivery. As a result of this, people's KPIs are more about what you did and less about how it really helped move things forward for the problem space you're dealing with. I figured this is more a scale-up challenge as they figure things out moving forward, which I think they will in time.

Explore other reviews about Sendcloud

5.0
May 15, 2021
Recommend
CEO approval
Business outlook

Pros

Great place to work. Fast growth

Cons

Management can be better organized.

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Sendcloud Response
5y
Thanks for your review and input! :)
4.0
Jan 10, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work, good pay, good environment

Cons

Growth path is not always clear as it's a scale up company. Company goals change often

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