Great founder, product, and culture - Expanding TAM - Sales SendBird Employee Review

5.0
Jan 21, 2023
Recommend
CEO approval
Business outlook

Pros

Firstly, the CEO is a wonderful leader. John exhibits high IQ and EQ, thoughtful organization and transparency, and sets a prime example in his actions. The product is best in the space, although the overall space is running into headroom. The company is doing a good job of expanding the product suite into a wider TAM, demonstrating keen foresight/strategy but with a nimble strategy.

Cons

The need to build a wider product portfolio will be a challenge from the current product architecture. Keep pushing. The engineering team seems massive but the throughput and pace of innovation seem much slower than for smaller organizations. But has gotten better recently. The company seems to be hamstrung by retaining an engineering center of gravity in Korea.

Explore other reviews about SendBird

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

We are super supported to upskill with AI. There is a ton of buzz and everyone moves fast and helps each other out. Great benefits, smart and engaged teammates, and lots of fun engagement each week.

Cons

We are in a super fast paced mode right now. That's not for everyone but if you know how to keep pace in a start up while and are good at making the right kind of waves, you will love it here!

4.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Joined during height of tech boom, so that probably helped with the mood.

Cons

Pivots frequently. Could be a pro if things turn out well but creates a lot of work for workers.

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