Semrush used to be THE place to work - Manager of Customer Success Semrush Employee Review

3.0
Feb 2, 2025
Recommend
CEO approval
Business outlook

Pros

- Leading all-in-one digital marketing solution on the market - Great collaboration between peers - Great colleagues - Macbook Pro for work - Great benefits (even if the list of it is fading away over the years)

Cons

Semrush used to be the place to work. You HAD all of the above +: - Career opportunities - Management truly knowind their employees' strengths, fostering a safe and productive environment, which led to innovation and performance - You could ask 90% of employees, and they would tell you that they were happy to go to work Unfortunately, all this is in the past, and Semrush lost its values and soul in 2024. I truly believe that you can lead a department and a company to new heights while still keeping a human approach, but Semrush took another direction, and that's okey.

avatar
Semrush Response
1y
Dear Sender, We appreciate your feedback and wish you all the best in your future career endeavors! Yours, the Semrush Team

Explore other reviews about Semrush

5.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company and Team. Thorough onboarding process. Compensation met expectations, and I'm genuinely happy to be contributing to what we're building together.

Cons

The Adobe Acquisition made for some chaotic moments but management has been very transparent and got everyone through the process. I would say Semrush is above average to excellent for a mid-size SaaS company.

avatar
Semrush Response
2w
Dear Colleague, Thank you for sharing your experience! It’s great to hear that your first months at Semrush have been positive. We truly appreciate you being part of the team and look forward to our continued collaboration together. Yours, the Semrush Team
5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

I'm only a month in, but the onboarding experience has been great! I've never had such a thorough onboarding experience before. My manager and director are experienced in enterprise BDR work and offer really great insights even beyond just coaching. They put data in front of us to show what success looks like. The team is always willing to answer questions and help out. The compensation is really competitive with the ability to make 6 figures with commissions. Semrush also just got acquired by Adobe, so there is a lot of excitement around that and what it will mean for the team. The office has catered lunch on Wednesdays, but they also stock snacks, so you never have to be hungry in the office.

Cons

New team and vertical means that they are building everything from the ground up, including onboarding motions for Enterprise BDRs specifically. Not necessarily

avatar
Semrush Response
2mo
Dear Colleague, Thank you for the positive review! We look forward to continuing to achieve great things together. Yours, the Semrush Team
See reviews by: Helpful|Rating|Date|All