Working at Semrush felt like being on unstable ground - Account Executive Semrush Employee Review

1.0
Mar 12, 2024
Recommend
CEO approval
Business outlook

Pros

Semrush did offer valuable training and learning opportunities, particularly regarding their solid product. This aspect could be highlighted as a positive takeaway from the experience.

Cons

Working at Semrush was a frustrating experience due to numerous organizational shortcomings. Communication and trust were severely lacking, creating a sense of uncertainty and disconnection among employees. At the managerial level, there was a noticeable lack of direction and competence, leading to confusion and frustration within teams. One of the most concerning issues was the constant changes in the sales compensation structure. Quotas were frequently increased while sales reps were paid less, creating a demotivating environment and eroding trust in the company's leadership. Excuses such as "we're flexible to changes" were commonplace, but it became evident that these changes were not well thought out and often compromised employee well-being. Furthermore, it was disheartening to see the CEO's disregard for the sales team's importance within the company. This lack of belief in the sales function translated to zero motivation for employees, further exacerbating the already poor morale. Overall, working at Semrush felt like being on unstable ground, with the constant fear of job insecurity looming overhead. The company's focus on pleasing investors at the expense of its employees' well-being only added to the dissatisfaction. It's clear that significant changes are needed to create a more satisfactory and sustainable work environment.

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Semrush Response
2y
Dear Colleague, Thank you for the feedback. We always try to ensure that communications about upcoming changes are made in advance, as clearly and openly as possible. We understand that all changes can make people worried and insecure; but sometimes they are needed as an opportunity to drive the business to success. Apologies for any inconvenience caused, and thank you once again for sharing your opinion here! Yours, the Semrush Team

Explore other reviews about Semrush

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

Cons

There's a lot to learn, which isn't a con - but something good to know.

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

Cons

The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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