Customer Sucecss Specialist - Customer Service Representative Semrush Employee Review

5.0
Jul 13, 2023
Recommend
CEO approval
Business outlook

Pros

Perfect work environment, a lot of free time and technical cases.

Cons

I can not find anything.

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Semrush Response
2y
Dear Sender, Thank you for the feedback! Yours, Semrush Team

Explore other reviews about Semrush

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

Cons

There's a lot to learn, which isn't a con - but something good to know.

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

Cons

The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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