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      Semrush

      Engaged employer

      Semrush reviews

      Great team and benefits, but layoffs are concerning - Customer Success Manager (CSM) Semrush Employee Review

      3.0
      Mar 30, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great benefits, great team! - Competitive salary

      Cons

      - Sudden mass layoff occurring from time to time - Unclear direction from management

      avatar
      Semrush Response
      2mo
      Dear Sender, Thank you for taking the time to share your feedback. We’re glad to hear about the highlights of your experience at Semrush. We understand that changes are not comfortable for everyone, but sometimes they are necessary to move forward and grow. Our team takes your feedback about unclear direction seriously and have already started working on improvements. All the best in your future endeavours! Yours, the Semrush Team

      Explore other reviews about Semrush

      5.0
      Jun 22, 2026
      Principal solutions consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

      Cons

      There's a lot to learn, which isn't a con - but something good to know.

      5.0
      Jun 22, 2026
      Enterprise customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

      Cons

      The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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