SDA/CSA Remote Position - CSA - Customer Service Associate SelectQuote Employee Review

2.0
Mar 13, 2025
Recommend
CEO approval
Business outlook

Pros

fun training understanding leadership good support

Cons

micromanagement Hard to know how to do your job sometimes, no instruction given Pay

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SelectQuote Response
1y
Thank you for leaving a review. SelectQuote appreciates the honest feedback that will surely help us enhance the associate experience. We are sorry to hear about the lack of transparency throughout your time with us. Please know that we are committed to providing the same clear and in-depth training for all agents at SelectQuote. Throughout the training process, it is our responsibility to deliver streamlined communications that will ensure our associates can effectively perform their roles. This concern is at the forefront of our associates' minds as they strive to ensure a smooth experience for the candidate along their hiring journey. Once again, thank you for sharing your feedback. Your words are taken into consideration as we look to improve moving forward.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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