Long training with promises of lots of money - not delivered - CCA Agent SelectQuote Employee Review

3.0
Nov 13, 2024
Recommend
CEO approval
Business outlook

Pros

Working from home Most managers do care about your success Loads of training available

Cons

For this specific position, they will train heavily on AEP (where all the money is), but very little on the other side of your job. The catch is you have to 'try out' to make the money making team. There is a limited number of spots and you'll be competing against many tenured agents. If you don't 'make the team' you will be making 15$ an hour and need MAD sales skills to make commission for a non sales role. It's a lot of 'cold calling' type work on the other side that you're not very prepared for. Clients do not want to speak to you for the most part, are confused about who you are or just don't care. You will call people 5-6 times a day (different agents calling throughout the day), you have many points to hit to get a different type of bonus and you can have money taken out of your paycheck for not getting this done.

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SelectQuote Response
1y
Thank you for taking the time to leave a review for SelectQuote. We appreciate your honest words and would like to address your concerns. Throughout training, we strive to give a clear and concise description of what our agents can expect in their sales roles. It is our goal to effectively communicate the realistic side of the sales environment, including its dynamic and competitive commission structure. However, we understand that this thorough training can affect our candidates' experiences. Please know that our practices are standard and competitive within the industry. We want to give our members the support they deserve within their role, and it is our goal to offer an valued culture. SelectQuote is very sorry to hear about your experience. Your words are taken seriously and will be used to help us improve the employee experience moving forward.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
2d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
2d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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