A Mess - Customer Service Representative (CSR) SelectQuote Employee Review

1.0
Oct 3, 2023
Recommend
CEO approval
Business outlook

Pros

3 great checks during Aep

Cons

Management, the System, their process, no room for growth, constant changes

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SelectQuote Response
2y
Thank you for leaving an honest review. We are very sorry to hear about your poor experience with the company. Throughout training, SelectQuote strives to accurately portray the competitive and dynamic sales environment that our agents experience. However, we want to apologize if this was not properly communicated. The company looks to provide every member the opportunity to grow so we are truly sorry if this was not the case throughout your time with us. For any further feedback, we encourage you to contact our HR department.

Explore other reviews about SelectQuote

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Easy & smooth onboarding + fantastic training.

Cons

The hiring process is not immediate or quick however the time from initial interview to training was not more than a month.

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SelectQuote Response
2mo
Thank you for sharing your feedback. We’re glad to hear you had a smooth onboarding experience and found the training to be helpful. We also appreciate your perspective on the hiring timeline, as feedback like this helps us continue to improve the candidate experience. Thank you for being part of SelectQuote.
4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and flexibility usually

Cons

Constant changing goals and bad leads

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