NOPE NOPE NOPE NOPE - Customer Services Representative - SDA SelectQuote Employee Review

1.0
May 19, 2023
Recommend
CEO approval
Business outlook

Pros

Work from home is a pro BUT you have to be hardwired into your modem.

Cons

The team leads are NOT equal. Some supervisors give better training than others. I have a friend on another team who feeds me A LOT of info from her supervisor that my team doesn't get. Training is a JOKE. All the fake positivity is abysmal. Lots of SDAs are on a text chat (not on company software) so we can keep track of all the differences between the SDA teams. Pretty discriminatory if you ask me. This company HARASSES the public constantly calling the same people over and over and over and over and over again.

Explore other reviews about SelectQuote

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

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