Pros
Initial training is good... but faulters when it is most important. Benefits are okay, and they will get you licensed in numerous states and certified with multiple carriers, but you are selling your soul to the devil in exchange.
Cons
I come from a recruiting and sale training background, so I can smell the BS from a mile away, but I rode it out because recruiting is "selling" employment. Talent acquisition is tough in an age when work ethic is no longer plentiful, I get it. HOWEVER, when they hide the true compensation for the job until training is nearly complete and you have invested hundreds of dollars into licensing and certifications... well let's just say, compensation is not quite what the recruiters said it would be. There are all these secondary and ancillary products you have to push and certain numbers to reach before you can attain any real income. It is pretty much a work-from-home call center. We were told that we would only handle inbound calls - NO COLD CALLING - well that is bulls... It is ALL cold calling. Another team makes the calls, convinces the "caller" to stay on the line, and then they are transferred and you are supposed to sell them on a new policy. Then, half of your sales commissions will fall off due to cancellations after the fact. The people were duped into enrolling and many unenroll or change to a different carrier during AEP (Oct 15 - Dec 7). I was thrown into retention. I have had to deal with the backlash of these practices. They are absolutely deceitful. I cannot stand to be lied to or treated as if I am "property" they control. I had enough of the lies and calling them on their BS. A group of us could not finish our training on time due to certain recruiters and onboarding agents who gave incorrect information to use on the licensing process. So, those of us who had passed our resident state license exams and were awaiting final resolution from the state we thrown into CCA and promised we would return to sales training following AEP. When I questioned my supervisor about returning to sales training I was told initially we were staying in CCA. Not what we were told originally and nor was it what I signed on for. After a full day of deliberations on the topic, and being told that I was pretty much the property of the company and said company would dictate where I worked, I told them I needed an RMA for the return of their tech. I am nobody's property and I won't be dictated to nor micromanaged. My numbers speak for themselves and I had had enough. After I posted my text conversations with management to the group chat so everyone could see what was going on, they IMMEDIATELY announced that the would-be agents will return to training on Wednesday the 8th. Once I called them on their BS... yet again... and exposed their lies and behind closed doors attitude, they did damage control and I am now out. I have too many years under my belt being self-employed to put up with being treated like a child. I call it as I see it and I have called them out too many times over a short period of time and they were wrong on every occasion.
