Management needs to STOP with the micromanaging and walking the aisles! We are not kindergarteners. I do not need to be distracted with multiple "activity reports" per day. What i need to for management to SHOW they care about our progress and success. Too much change goes on and we agents are always the last to hear about it. Work used to be FUN....not anymore. The style of management we currently have is counter-productive. They insist you are on the phone, even when you're capped and the INVALID leads count toward your cap! The 401K is also really bad for a company this size, this profitable, and that is growing this much. They really need to take care of their employees. Also, the insurance is SO expensive.
