BEWARE before you apply - Customer Care Agent SelectQuote Employee Review

2.0
Feb 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great training , helpful management, very organized CRM , thorough onboarding pt

Cons

They lied about compensation, as well as the role being seasonal . If you apply to do AEP please know after AEP they routinely do lay offs

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SelectQuote Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear you had a positive experience with the training, onboarding, and support from management. We’re sorry to learn that your expectations around compensation and the seasonal nature of the role were not aligned with your experience. We appreciate your perspective and will continue working to ensure transparency and clear communication throughout the hiring process.

Explore other reviews about SelectQuote

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

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