Work - Customer Service Associate SelectQuote Employee Review

2.0
Feb 3, 2026
Recommend
CEO approval
Business outlook

Pros

Stress full, repetitive and long hours.

Cons

Seasonal, not meeting quotas and you're done.

avatar
SelectQuote Response
4mo
Thank you for taking the time to share your feedback. We understand that the role can feel fast-paced and demanding at times. We also recognize that seasonal schedules and performance expectations can create added pressure. We appreciate you calling out scheduling as an area for improvement and value you sharing your perspective.

Explore other reviews about SelectQuote

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

avatar
SelectQuote Response
2w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
3.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Training was pretty good and they paid for licenses

Cons

Strange metrics and a lot of management changes, and a lot of chargebacks

See reviews by: Helpful|Rating|Date|All