Unethical Expectations and Inconsistent Training - Life Insurance Agent SelectQuote Employee Review

1.0
Nov 22, 2025
Recommend
CEO approval
Business outlook

Pros

Work-from-home setup is convenient and nice

Cons

• Training is inconsistent—different trainers give different answers, and the process feels disorganized from day one. • The “graduation call” feels less like an evaluation and more like a setup, where the criteria shift depending on who’s grading you. • Required me to quit my previous job with the promise of three full months of training, only to let me go after a few minutes. • The script pushes messaging that contradicts their own advertising, which feels deceptive—especially toward elderly clients. • Communication from management is unclear, rushed, and sometimes poorly written, making expectations even harder to follow. • Overall culture values expensive leads and rigid metrics over honesty, clarity, or genuine support for new hires

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SelectQuote Response
6mo
Thank you for taking the time to share your experience. We’re glad to hear the work-from-home setup was a positive aspect of your role. We’re sorry to learn that other parts of your experience didn’t align with what you were hoping for. Your feedback about training, communication, and support is appreciated, and we’ll keep it in mind as we continue to refine our processes for new agents. We appreciate the time you spent with SelectQuote and wish you the best in your next opportunity.

Explore other reviews about SelectQuote

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
3w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
2.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Potential to earn more money

Cons

Feels ad though we are taking advantage of customers

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