don't go there - Customer Success Manager (CSM) SeekOut Employee Review

1.0
May 17, 2024
Recommend
CEO approval
Business outlook

Pros

It was a great company about two years ago. There are still a lot of good people. Unlimited PTO!

Cons

High Management Turnover: There's a noticeable pattern of senior managers joining with great enthusiasm, to leave shortly afterward, often citing personal reasons, only to reappear at another company within a few months. Lack of Product Strategy: the product strategy is severely lacking. Numerous bugs remain unresolved because the engineering team is stretched to its limits. GTM Strategy is practically non-existent, further hampering the success. Recently, the company went through a second round of reductions in force, resulting in the loss of many talented individuals who were not fairly compensated upon their departure. The company claims to prioritize a people-centric culture, with Anoop (CEO) often emphasizing this value. While he may genuinely believe in this vision, the reality is starkly different. Employees are treated poorly, and it’s clear that the company's actions do not align with its stated values. Despite selling a product for internal mobility, the company fails to provide such opportunities for its own employees. Questionable Diversity and Inclusion Practices: While the company boasts about its diversity and inclusion initiatives, it cannot claim true diversity by merely hiring women for traditionally female-occupied roles. Due to these ongoing issues, I am actually actively seeking new job opportunities.

Explore other reviews about SeekOut

5.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

High autonomy, very AI-forward, good people

Cons

Quite a few pivots, seems the business could be doing better

4.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, strong learning opportunities, ownership over projects, exposure to AI/data technologies, and ability to make visible impact.

Cons

Fast-changing priorities, limited resources compared to larger companies, and occasional context switching across multiple responsibilities

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