Pros
The people who work there (not management) are brilliant and everyone gets along really well.
Cons
I’d never return. You are treated terribly, they make empty promises then refuse to pay your bonuses. Temps get paid more than permanent staff - shows you how much they respect their work force. They use a system that doesn’t work and is not fit for purpose making your life extremely difficult and forever lying to the clients. Most of the staff have no proper training and when they make mistakes it’s their fault - not managements because why would they accept blame? Most of the clients accounts are failing and you’re told my management to lie to them all the time. The M.D. Susie has no idea what’s going on on the ops floor, and when she walks past you’re told to make noise on the phone to ‘look busy’. When we have a client visit we are told to look busy and hide all our mugs and coats so the clients don’t see, also no lunch breaks when the clients visit as they can’t see the workforce not at their computers. The company is failing get out while you can.