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SecureSpace Management

Engaged employer

Complicated the best great views, but honestly short of success. - Store Manager SecureSpace Management Employee Review

5.0
Mar 13, 2023
Recommend
CEO approval
Business outlook

Pros

Great team environment with some advancement opportunities, the benefit package is fantastic. If you’re willing to pay for it, most people aren’t in this economy, but with that being said, they do not withhold in regards to types of benefits that they do offer from short term, disability, long term, disability, and even life insurance, they do offer a wide variety of insurances. The company itself puts on a brave face and states that they are for family values and team camaraderie but in reality when it comes down to positive feedback from your lawyer, as in your upper management, it’s very slim to nil. Upper management puts on a very brave face, and usually doesn’t have the answers right away when it comes down to updates and metrics, and or policies and procedures as this is the start of company. The pros of this is the fact that it’s a start up company with that being said understanding that you’ll be able to find the ability to advance fast if you are on the good side with other management, and the ability to game, the knowledge and excel in the storage community

Cons

Some of the major cons about working with the company is definitely remembering the bonus structure is not very solid, and there’s no clear concise answers as to who really counts the metrics, and when it comes to disputing those metrics do you have to have your facts lined up in a row to prove you are not wrong. Nine times out of 10. The math is already been done but when it comes down to finding out if you are correct or incorrect, the answer is usually lie in the cards on the table. The company has a tendency to make others feel neglected when it comes down to retention policy and retention overall of their employees. They see us as expendable some of the employees that have been there since the very beginning already gone and did not stick it out through the third year of employment with the company itself there’s still slim few that are still left understanding taking a leave of absence you’re risking it to the best of their knowledge they say they won’t use it against you, but they do and heaven forbid you take a leave of absence and it’s a legitimate reason. Getting paperwork from HR is almost nearly impossible, but upper management sits on Mount Olympus while you gravel in slavery and depression. I would have to say that the company does have values, but their values are very morally uncapped and not regulated on a regular basis. Sadly, I have to say if the company were to continue they would need to update their communication structure how they handle their communication across-the-board with emails and phone calls monitoring regulate how they do the call center and generate different revenue options to guarantee bonus streams for employees. With that being said, the partners know what they are doing when it comes to expanding the company, but where they lack is knowing where the employees are, seeing that they are expendable rather than retainable overall, if this company were to succeed and it well, they need to figure out the next heat factors on how to stop there turnover rate from growing and figure out how to retain their current strong employees and gain them in upper management roles like district store, coordinator or even some facilities departments.

Explore other reviews about SecureSpace Management

5.0
Nov 4, 2025
Recommend
CEO approval
Business outlook

Pros

Company is growing fast and opportunities for promotions are opening up. Management has improved communication to the field and expectations are clearly set to achieve goals and bonuses. I am enjoying my time here and hoping to take on more responsibilities soon.

Cons

Nothing at the current moment.

5.0
Oct 2, 2025
Recommend
CEO approval
Business outlook

Pros

From my initial onboarding this company showed me they really care about the people who join their team. Everyone has been very welcoming and is happy to lend a hand or teach me something new about self-storage. The tools and support we receive are very helpful to complete my tasks and get through each day. I am glad I joined this company and hope it's my last job!

Cons

Self storage isn't always a glamorous job, but this is as good as it gets.

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