Misguided Leadership - Anonymous employee Second Nature Employee Review

2.0
Jan 31, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Friendly co-workers - Remote work - Unlimited PTO - Interesting product - Expense reimbursement for a lot of things

Cons

- No work/life separation for a lot of employees. If you're not constantly embodying the 6 core values 24 hours per day, you'll be judged. If at least 1 core value focused on a person's well-being instead of company profit, employees might be able to breath a little. - The product is in perpetual development limbo and a real challenge to sell. There's constant talk about bringing the product to market, but leadership constantly changes what they want the product to be. - Performance reviews are done every 6 months with barely any talk about actual performance. Reviews are only a few text boxes about how you've embodied the various core values. There is no way to give feedback about your manager's performance. - Unrealistic KPIs company-wide. - Recent layoffs (01/22/25) have employees frightened. A number of employees were let go for performance reasons without prior warning. - Up to $500 401k contribution from employer per year. - Expensive insurance and tough to find decent providers that accept the insurance. - Higher-ups are the only ones to get bonuses. Something that most lower level employees don't know about. - Company likes to splurge money on bi-annual company meet-ups (We just finished one in NOLA and had one in San Diego where we rented an aircraft carrier to party on) and property-industry conferences (renting super-cars for conference goers). I feel like all this money could be put to better use like salaries or benefits instead of lavish parties. Especially if higher-ups get bonuses.

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Second Nature Response
1y
Thank you for taking the time to share your feedback; we value your insights; and take your input seriously. We are sorry to hear that your experience isn't aligning with your expectations. We're here for you; and would like to further discuss how we can work together to make it better. We encourage you to reach out at hr@secondnature.com. Addressing your point on work/life balance, we emphasize a family first culture; strongly support and encourage a balanced work schedule; and encourage team members to use their open PTO. Again, we thank you for your feedback; and for all you do for your Second Nature team; we appreciate you.

Explore other reviews about Second Nature

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership & pay, AI & remote forward, bi-yearly trips, room for career growth, great culture.

Cons

None I can think of.

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Second Nature Response
2w
Thank you for taking the time to share this thoughtful feedback. We're thrilled to hear that our people, leadership, and remote AI-forward environment are making a real impact — that's exactly what we set out to build, and feedback like yours reminds us why it matters. Thank you for your dedication and commitment to helping us continue to disrupt the Property Management Industry!
5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

SN has a client/customer obsessed culture bringing new, revenue-driving solutions to our PMCs and their Residents and Property Owners. Everyone I work with has adopted the Purple Heart as it pertains to how we serve one another and our Owner/Resident/PMC client base. Team members are openly engaged in finding ways to improve what we do for our clients and how we serve one another each day and week to drive improved outcomes. We compensate our sales teams before revenue hits our books - a clear sign of confidence in what we deliver and the value to our market. We're remote first, meaning you can do important work wherever you are.

Cons

Being first to market with new solutions can be tricky, and at times we will go to market before thinking through every edge case (ofc, this happens in all tech companies). B2B2C is different from traditional B2B SaaS - at times we need to consider change management differently than other tech companies.

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Second Nature Response
2w
Thank you for taking the time to share this feedback ~ the good and the honest. The Purple Heart shows up because our people choose to live it every day, and that's not lost on us. Your advice to management is heard~empowering every team member to decide and innovate at pace, and driving that through front line leaders, is exactly where we're focused. Being first to market isn't always clean. We own that. And we get better at it when our people feel empowered to flag, move, and solve. We''r so glad you're here; thank you for your commitment to Second Nature, our team members and customers!
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