Pros
Backing of large tech hosting company Claranet and a strong client portfolio grants a great degree of job security - crucial in these turbulent times. Have continued to grow, even through the Coronavirus pandemic. Great culture grown both organically in the business unit as well as developed and encouraged by parent company and management. Regular team building events, employee wellbeing webinars, and many resources for professional and personal development help to support and develop employees. Clearly defined management team with direct and regular support from line management, but other avenues of escalation on offer if needed. Excellent company benefits including private health care, dental care, up to 5% pension contribution match, various shopping discounts, mental health support (as well as access to counselling).
Cons
Sometimes slow to respond to suggestions or implement changes that could support operations. Communication from management to the consultancy team could be improved as often discussions happen, information isn't relayed, and efforts and duplicated.