CSM - Customer Success Manager (CSM) Seamless Employee Review

Good company and easy product

Very competitive market to be in

- can be a fun work environment with good peers that are other sdrs - learned how to talk on phone

- stresssful work environment - fires all of their sdrs or lays them off - terrible higher management above the SDR managers - terrible data and expects sdrs to figure it out - gives no help above upper management - ceo and upper management post “don’t lay off employees that don’t produce, the churn and burn doesn’t work” yet THEY CHURN AND BURN. They don’t even know what’s going on in their own company. - constant stress about getting fired the next month - a lot of threats about getting fired