Laid off after 4 Months - Product Seamless Employee Review

1.0
Oct 19, 2024
Recommend
CEO approval
Business outlook

Pros

Remote. Nothing else I can think of.

Cons

— During the recruiting process I interviewed directly with the CEO Brandon Bornancin who told me how amazing the company was, fast-growing, with lots of opportunities to grow professionally. Even though I had two other job offers, I decided to take this offer; — Shortly after joining I personally saw the bad financial situation the company was in. After a period of rapid growth growth in 2021 and 2022, the company has been losing accounts each month since the start of 2023, with more cancellations than new subscriptions. — My guess? The company got complacent during the period of rapid growth and was now playing catchup to its competitors — A couple of weeks after I joined, the CEO (Brandon) started sending me direct messages asking me how he could turn things around, like somehow there was a magic answer I could give him. Hey Brandon - Apollo.io is years ahead of you with a more comprehensive set of features and better pricing. There’s your magic answer. — During my four months at the company I saw people been fired constantly, usually with a lame excuse “We believe Person A will have more room to grow in another company”. But after a few firings, they finally came clean: “We fired this Person because he wasn’t working hard enough, we are not growing anymore and are losing accounts, we need to keep only people who are willing to work hard in order to turn this company around” — After this I knew I had made a mistake by joining this company, but I still had hope. I didn’t want to give them an excuse to fire me, so I started working long hours, weekends included. I had a roadmap that I knew was going to add value to the company and I was working hard to execute on it. However, while I had a long term plan (6 to 12 months roadmap), the company seemed almost obsessed with "quick wins" or magic answers — After 4 months I get a 2 min call from my manager saying that it was my last day, the company was going in another direction, here’s a 2 week severance, and it’s not your fault — The day before I got laid off I had a 1:1 with the person who hired me, but he didn’t bother to show up, later sending me a note that he forgot and was in another meeting. It reminded me of my job interview with him. He was 20 minutes late, and if it had been the other way around I would have been immediately rejected — FINAL WARNING - Seamless.AI has ~300 employees but here on Glassdoor there are ~700 reviews, even if you account for former employees, it doesn’t seem right. When I was there I personally witnessed the CEO getting people to write fake reviews on G2 (a site for business software reviews). Is he doing the same thing here? Well, I wouldn’t know. But I certainly wouldn’t trust all the 5 star reviews out here.

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Seamless Response
1y
Thank you for sharing your detailed feedback. We are truly sorry that your experience at Seamless.AI did not meet your expectations, but would love to provide some clarity regarding some of your concerns. While we are undergoing challenges in a competitive industry, we remain committed to improving our product and maintaining transparency. Our focus on fast growth and innovation has inevitably led to rapid changes but we are continuously working to strike a balance between long-term strategy and the need for short-term progress. Quick wins, when aligned with strategic goals, are essential in adapting to industry shifts. While we strive to offer consistent feedback and guidance through regular 1:1s, we also wish you would have voiced your concerns with our HR team either directly or confidentially while you were still here so we could have had the opportunity to change your experience and perspective. We want to clarify that letting teammates go and performance reviews are always handled with a great deal of thought and consideration. We understand the human impact of these decisions, and while it may have been frustrating to see changes happening quickly, they were made with the long-term success of both the company and employees in mind. We’re sorry to hear about your experience but are pleased you were able to move forward successfully. Thank you again for your feedback, and we wish you the best in your future career!

Explore other reviews about Seamless

2.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

- can be a fun work environment with good peers that are other sdrs - learned how to talk on phone

Cons

- stresssful work environment - fires all of their sdrs or lays them off - terrible higher management above the SDR managers - terrible data and expects sdrs to figure it out - gives no help above upper management - ceo and upper management post “don’t lay off employees that don’t produce, the churn and burn doesn’t work” yet THEY CHURN AND BURN. They don’t even know what’s going on in their own company. - constant stress about getting fired the next month - a lot of threats about getting fired

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