Warning - Customer Success Manager (CSM) Seamless Employee Review

Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience and appreciate your honesty. Seamless.AI is, at its core, a growth-driven company, and like many businesses, sales are a critical function that sustains that growth. Our focus on revenue ensures that we can continue to innovate, invest in our employees, and provide opportunities for professional development across all departments. It’s important to recognize that a healthy focus on sales doesn’t mean we disregard the importance of our teams—it’s about keeping the business sustainable for everyone’s benefit while staying dedicated to fostering an inclusive and supportive culture that values every department, every individual, and their contributions simultaneously. To be successful, feedback has to be two ways and we provide multiple channels to give internal feedback both directly and confidentially. We are listening to employees all the time through those various channels and constantly keep a pulse on how our team is feeling. We disagree that sharing feedback is useless, and we wish you would have voiced your concerns with us while you were still here so we could have had the opportunity to change your experience and perspective. Our HR and leadership teams genuinely want to see everyone succeed and reach their full potential at Seamless.AI. They are here to support employees and their growth. We are saddened to hear you didn't feel that was your experience. Thank you again for your transparency, and we hope you find success in your future endeavors!