Technical Support Analyst - Technical Analyst I ScriptPro Employee Review

3.0
Aug 26, 2013
Recommend
CEO approval
Business outlook

Pros

Ok pay if you have a degree, nice career path opportunities if you manage to stay with the company long.

Cons

Family owned so nepotism is common, cliquishness between departments is an issue. Departments run by family members are shown favoritism. Benefits are ok, no vision insurance, life insurance is difficult to get if you have any kind of health issues. Undegreed people doing the exact same job as degreed people make about $5 an hour less. Management is not very flexible, lower management is sometimes clueless, turnover is high.

Explore other reviews about ScriptPro

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good coworkers, good management, flexibility

Cons

Departments have great independence, and it can result in you dealing with repetitive issues from other departments you have no control over.

5.0
Feb 12, 2026
Recommend
CEO approval
Business outlook

Pros

So many but my favorites - The best people and management in industry so much it feels like family. Everyone works hard and looks out for each other in this group. We can work from home or in office or hybrid. The campus is beautiful. Management favors family and flexibility. They are involved, supportive, available. The team is unique and accepting. We care about each other. Our Manager works really hard, is supportive, cares about the team and team synergy. Our customers can be tough but they rely on us and we become close. Our jib is not the same one day to the next so it is exciting and never boring or dull. For these reasons I highly recomend.

Cons

The job is fast pace and challenging. I work hard and some times weird hours. It can be overwhelming but the pros make it very enjoyable.

See reviews by: Helpful|Rating|Date|All