Pros
The coworkers. There are a lot of great, clever people on the ground who care a lot about each other and the product. Good benefits: unlimited sick time, fully-covered health insurance, flexible remote work policy.
Cons
Terrible leadership. I used to love this company and used to feel like Scribd cared about its people; but there’s now been so much turnover at the high levels that the culture has completely changed. There are too many people at the top level, with not enough ICs to actually do the work. I don’t trust eStaff’s ideas for innovation and feel like they’ve lost the plot, as they keep chasing the next shiny thing (right now it’s AI) even as the app infrastructure crumbles and business-critical functions don’t get enough support. The world’s best search algorithms won’t help if the actual reading experience for customers is bad, or we don’t have publishers on our platform, or engineers are constantly having to fix incidents so they never have time to do their scheduled work or improve the product. There has been continual restructuring and layoffs over the past year+ without backfilling crucial roles. No amount of loyalty or hard work will protect you from being laid off. They even reduce teams before embarking on large, ambitious projects on tight deadlines.