Don't expect support outside of London - Anonymous employee Scribbler Employee Review

Do not expect support/guidance if out-with the vicinity of head office or London. Little to no interaction with management in terms of visits, especially from Regional Managers. Most visits are purely concerned with stock/VM of store rather than staff, customer interactions etc. Store to head office feedback is required regularly though is not read/understood and gets no response. It is purely a paper exercise to maintain an appearance of communication. Very little feedback from head office to store other than tasks/challenging deadlines. Again, out-with London expect very little support/guidance overall and little to no communication until sales become challenging. When challenges arise, expect very unfriendly and unsupportive behaviour from company management. Store/Head office relationship, the mentality of 'us vs them' is very challenging. Expectations and treatment of staff varies greatly depending on the individual. For sales staff the post-probation 'payrise' appears to be based purely on favouritism and is often not adjusted for almost a year or backdated when it does occur. Expectations of managers from RM's and higher management is again based on favouritism and obedient behaviour. Be expected to threaten staff with job loss if not meeting sales targets, and own job loss if you refuse to treat staff so unfairly.