Good company - Customer Service Representative ScottCare Employee Review

4.0
Dec 22, 2023
Recommend
CEO approval
Business outlook

Pros

Good compensation, Environment, co workers, mgrs always there to help.

Cons

Need to update improve technology, stressful at times way too much workload not enough workers. Need to hire more qualified people.

Explore other reviews about ScottCare

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Family culture. Leadership is supportive and has their employees best interest.

Cons

Innovation in processes, however, there is focus here and improving

2.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

If you like to travel and want to earn airline miles and hotel points, this job is for you.

Cons

A majority of your travel costs are personal T&E and you might get reimbursed the next bi-weekly pay cycle, but sometimes it will take about a month. Really unfortunate if your position is 70% travel or more. The company has high employee turnover. There was a stretch of time that they were announcing 1-2 people leaving almost every month. Often with short notice that someone you work with is leaving. The company is behind the times on the products they sell, often releasing new updates or versions before they are ready with known “bugs” making it hard to sell the product to customers. This job is unnecessarily stressful for the compensation given. Would not recommend to even my least favorite person.

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