Supportive environment with challenges in team management. - Product Support Technician IIII Senior Scientific Games Employee Review

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, reliable teamwork and support from management, opportunities for growth and exposure to new skills.

Cons

Coaching/overseeing a team in itself has a set of cons, which is what I primarily handle on a daily basis. This comes with any job, but you will have people on your team who need to improve on things such as lack of communication, lack of effort, no work ethic, and lack of skills. Motivating them can be difficult at times, and then you always seem to have a few who do things to avoid work. An accumulation of all these factors subsequently creates more, unnecessary, and redundant work for us. These types of people tend to eliminate themselves out over time due to poor performance and/or quit.

Explore other reviews about Scientific Games

5.0
Nov 19, 2025
Recommend
CEO approval
Business outlook

Pros

-People want to help each other -Secure industry -Benefits start day 1 -Work / life balance -Multiple insurance plans to choose from / good rates -New trainings for people leaders are helpful

Cons

-Communication can get stuck in silos, but seeing improvements -As a global company, it can be hard to know who to go to for what

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Scientific Games Response
3mo
Thank you for taking the time to share your feedback. We are thrilled to hear that you are experiencing a strong, helpful culture and taking advantage of our comprehensive benefits and training programs. Regarding the advice to management, we are committed to continuing, and enhancing, our transparent communication to ensure everyone feels connected to our larger, global goals. We appreciate your dedication to the team.
3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

•Great exposure to international company + lottery industry •Executive leadership better than most

Cons

•Lean team with no work life balance.

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