Pros
My colleagues, summers off (although the amount of time off has shrunk over time), and several of my customers were great to talk with throughout the day - laughing, brainstorming, answering their questions. It feels nice to be helpful.
Cons
The work environment is so stressful. Big brother is definitely watching. Upper management doesn't feel that the sales consultants are overworked, yet they truly are. They see any suggestion as a complaint. They don't want to hear your ideas. The environment is that of a factory worker from the 1950's. But management clearly has their favorites. If you're not a favorite you are ignored. If your not at quota they get annoyed rather than trying to help or understand what the issue is. They are so cookie cutter and by the book - they don't understand that each territory has it's own unique challenges. Everything is about cost control yet their processes and ideas are so antiquated. The warehouse/production is most in control which means that the sales consultants usually have to let the customers down in some way which was very challenging. The morale was always subpar. It's not unusual to see someone in the office crying and/or very upset.