nice experience - Customer Service Representative Saxoprint Employee Review

3.0
Sep 23, 2024
Recommend
CEO approval
Business outlook

Pros

No KPI Relaxed work environment Flexible office/home office schedule

Cons

No bonuses/13th month an barely any benefits No possible evolution for non-German speakers

Explore other reviews about Saxoprint

3.0
Sep 2, 2024
Recommend
CEO approval
Business outlook

Pros

Bonus was good, and some travel bussiness.

Cons

The company moved back to Dresden.

1.0
Apr 15, 2017
Recommend
CEO approval
Business outlook

Pros

THERE IS NO REASON TO WORK AT SAXOPRINT

Cons

I have never seen such a lack of professionalism and inefficiency. The office was managed by 2 "children" who are really unprofessional. A lot of people left as the job was stressful and based only on how many e-mails per day everyone was able to send, not considering the incredible quantity of calls which customer service assistants used receive. I saw a former cooworker be fired after only two weeks of training because the manager and the team leader decided that her French was not good enough; and she had been tasted, before getting hired, in French with the team leader. Also, during the training she didn't have any chance to get a call or to reply to the e-mails in French. How can you hire people after tasting them and fire them after a while?!!! People are always under strict control, apart from "some" of them who were constantly putting make up on instead of working. Many many people left while I was working there because of the line manager and the team leader. I do not recommend it at all.

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