Average - Customer Success Manager (CSM) Satchel Employee Review

2.0
Oct 22, 2024
Recommend
CEO approval
Business outlook

Pros

great work life balance but that's about it

Cons

can't say any more I had a bad experience here, no growth opportunities , no additional incentives , low pay for high demands and no willingness for salary increasing

Explore other reviews about Satchel

5.0
Aug 15, 2023
Recommend
CEO approval
Business outlook

Pros

This was one of the best

Cons

Great benefits for employees whom last the first 30 to 60 days in on working.

1.0
Aug 22, 2025
Recommend
CEO approval
Business outlook

Pros

Pay is decent. Benefits are okay.

Cons

While the pay is decent, the culture leaves a lot to be desired. It's a high-stress environment with little recognition for the effort many put in, and some employees are treated very poorly. Raising concerns to management has resulted in termination for a couple. If you're in a position where you need to make money quickly and can overlook the way some of your peers are treated, you might get by here. But, if you’re looking for long-term growth, respect, and a healthy workplace culture, I’d look elsewhere.

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