Would not recommend - Anonymous employee Satchel Employee Review

1.0
Oct 25, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- A team of mid and junior staff who really care about the business and its clients, and who work hard to make it succeed in the face of many obstacles. - Great if you're a contractor. You'll get paid more than anyone else, you'll have a good work/life balance and you won't have the job security issues that everyone else does. You're also likely to end up with an extended contract as the management can't estimate work properly and any project will run longer than they expected.

Cons

A lot of people have just left/handed their notice in and the prospects look bleak. - low pay in many teams - poor prospects... the company has already reached saturation in its key market and is struggling to find new opportunities. - Job risk - after struggling for cash and almost enforcing layoffs last year, it won't be too long before this happens again with the amount of customers leaving. I fear for the people that work here. - lack of coaching. People have worked hard and been promoted beyond their capabilities and now are seriously struggling to cope. - people stretched too thinly to do their jobs properly - very high turnover of people in key teams. If you can't keep your staff it says a lot about the business. If any more of the development team leave there won't be anyone to fix the app when it breaks! If it breaks we lose even more customers. - the CEO is particularly bad. He has very unrealistic expectations of what is achievable, especially when many of his "projects" are of little value and distract the team from their core responsibilities. He makes promises to customers that are impossible to keep, or simply doesn't tell the business about them, and then blames others when those promises aren't kept. He frequently dismisses the opinion of other senior leaders unless they agree with him. He contradicts himself all the time, is quick to blame others for his failings and equally quick to fire people that he just doesn't like. The business has succeeded so far in spite of him. It's only a matter of time.

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Satchel Response
9y
Thanks for your feedback. We appreciate your honesty and understand how you feel. Everybody’s experience of their workplace is different. We are aware of the points you have raised and are working on them, and as a growing changing company we will learn as we go – sometimes we learn the hard way. We are very proud of what we’ve achieved as a company, and we are confident in our future growth. We are also very proud of the people who work here. It is a young and very driven team who have worked extremely hard to help Show My Homework to the position it’s in today. We want everyone to be here because they see opportunities for both themselves and the company. It was never the intention to make you feel like this and we will take care that others do not feel the same. Thank you for your hard work for Show My Homework, and we wish you every success in your new role.

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Pros

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Cons

Great benefits for employees whom last the first 30 to 60 days in on working.

1.0
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CEO approval
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Pros

Pay is decent. Benefits are okay.

Cons

While the pay is decent, the culture leaves a lot to be desired. It's a high-stress environment with little recognition for the effort many put in, and some employees are treated very poorly. Raising concerns to management has resulted in termination for a couple. If you're in a position where you need to make money quickly and can overlook the way some of your peers are treated, you might get by here. But, if you’re looking for long-term growth, respect, and a healthy workplace culture, I’d look elsewhere.

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