Not a great experience - Relationship Banker Santander Employee Review

2.0
Mar 15, 2024
Recommend
CEO approval
Business outlook

Pros

I met some great people

Cons

Corporate clearly has no clue what it is like to work or even go to a bank. Management seems very out of touch. There is clear nepotism. Corporate is constantly changing things but not in a helpful or beneficial way to their employees. Technology is extremely outdated in every facet of the business. The poor tech will make your life and ability to work extremely difficult.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

See reviews by: Helpful|Rating|Date|All