European bank values leisure, but doesn’t value raises. - Business Analyst Santander Employee Review

4.0
Jan 15, 2020
Recommend
CEO approval
Business outlook

Pros

Ok, so never getting a raise sucks- but if you can look past pay, they offer great benefits and the atmosphere is bearable. People are GENERALLY nice. This company definitely has MANY perks: • 22-28 days PTO (option to buy even more!) • Medical, Dental, Vision • Free STD, LTD, and AD&D insurance • Counseling and Legal Assistance • 401K (3-5% match) • Tuition Reimbursement • Computer Purchase Program • Discounts and Travel Deals (not that great) The work is either stressful or a complete breeze. Corporate and upper management want to stress meeting deadlines - and for good reason. The deadlines are attainable. Could I finish a quarterly review 2 weeks early? Probably. Will I? Not a chance. Leisure is valued here.

Cons

Ok, so here’s the big secret at Santander - overall, the work is really not overwhelming. But, people here are accustomed to the comfortable pace - so, when management tries tightening deadlines, they get resistance. It’s almost laughable. It really hinders any realistic growth for this company. If you get a raise or bonus at all, it will be a measly 2% (if that). People who work less hard, get less pay - seems to be everybody’s trade off here. Oh, and the technical problems are infinite. Outdated systems would be a blessing - we use fossils. Nobody gets fired here, but I’ve seen a few incidents recently where managers and HR were using some underhanded methods to get an employee fired. Witnessing this definitely reinforced my decision to leave.

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5.0
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Pros

WLB, Benefits, hybrid work schedule in Dallas

Cons

Lack of advancement opportunities in Dallas

4.0
Jun 4, 2026
Recommend
CEO approval
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Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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