Sweat.shop - and they do not give annual raises. Good luck trying to get one. - Project Manager Santander Employee Review

1.0
Sep 19, 2013
Recommend
CEO approval
Business outlook

Pros

I apologize - I cannot honestly think of a single one.

Cons

Poor, poor working conditions - overbright lights, nothing to absorb sound, no privacy, bad building that has continual mold and functioning problems (elevators frequently out - we are forced to take the stairs - okay unless you are on the 10th floor). Really really inexperienced management (turnover is so high that our EVP of HR was an admin just a couple of years ago).

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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