Not recommended - Bank Teller Santander Employee Review

2.0
Jan 27, 2019
Recommend
CEO approval
Business outlook

Pros

-Competitive Hourly rate for teller position -Day off during the week when you work a Saturday -Competitive PTO (14 days/year)

Cons

-Upper management and company overall does not care about the well-being of their employees -Bank tellers, as lower-level employees, are not as valued. -No sick time (must use PTO) -Branches are understaffed and unreasonable expectations are put on you -Too high of risk/too many responsibilities for pay

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5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

WLB, Benefits, hybrid work schedule in Dallas

Cons

Lack of advancement opportunities in Dallas

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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