A stepping stone - Marketing Santander Employee Review

2.0
May 4, 2018
Recommend
CEO approval
Business outlook

Pros

- Located in one of the nicest office buildings in downtown - Flexible schedule and culture - Likely you will experience little to no supervision - Good work/life balance - Everyone pretends they care

Cons

- You may work hard and not advance very far only to see others as exceptions to this rule. I assure you those folks are tied to a E/C/VP/SVP (daughter, friends kid, college buddy, former colleague). - The company tells employees to strive for "customer" excellence which is ironic to their whole business model. It is not a company goal at the end of the day. - Those who leave are never backfilled. You are expected to pick up the slack. - No direction. You may find the boys club at the YMCA playing basketball. - Leadership is a tight knit network of people who have been buddies for a long time. They only hire people they know. This is how they retain their six figure salaries doing little to no work.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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