Expect the worse and you will never be disappointed. - Anonymous employee Santander Employee Review

1.0
Apr 26, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None really. There's not many employees bellow 26 years, but since we are so few, we get along pretty well. They will not raise any issue if you for some reason have to leave early or miss a day.

Cons

About the position: Be careful with the description provided because that's probably not what you will do. The description when I applied was catchy, promising, but once I got inside, very very different. In the interview, don't fall for things like "career development" because that don't exist. About the job itself: Imagine a place where most things could be automatized. Now imagine that from one platform to another there is a need to simply transfer the data (like copy&paste), that's where I was for 11 months. Plus, some administrative work that no one wants to do. (Trainee job). About the trainee position: your first months will be like an evaluation period until the internship gets approved by a public service (IEFP), so you will be highly underpaid, and work like everybody else. Then, your internship gets approved, but that simply a formality because nothing change. You put this two together and that's like 11 months without holidays.

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4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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