Shocking - Case Manager Samsung Electronics Employee Review

1.0
Jun 4, 2018
Recommend
CEO approval
Business outlook

Pros

The pay was decent. Olympic park is a nice place to work.

Cons

The worst systems I have ever used in my life. CRM system over 30 years old. Some departments trying to operate as a contact centre but does not have adequate technology for staff to do the best job they can. Working off only one screen from a laptop that is over 8 years old (Samsung don't make laptops anymore) This is the worst company I have ever worked for. Being a technology company I was so surprised by the archaic systems and processes used.

Explore other reviews about Samsung Electronics

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent management. Smart people. I feel safe there. They take reports seriously and thoroughly investigate wrongdoing and take action to protect employees.

Cons

None. It’s the perfect employer.

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at a number of companies throughout my career, but this Silicon Valley company stands out as one of the best experiences I've had professionally. From day one, the culture here is genuinely different — and in the best way possible. The team is incredibly collaborative. Whether you're working cross-functionally or within your own department, people are always willing to roll up their sleeves and help. There's no ego here — just a shared commitment to doing great work together.

Cons

No cons for now so can't say nothing

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