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      SamCart

      Engaged employer

      SamCart reviews

      The best of times, the worst of times - Anonymous employee SamCart Employee Review

      2.0
      Sep 12, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      At first, SamCart seemed like an awesome place. The unlimited PTO and benefits were great, as were some of my coworkers. I loved the teams and people I got to meet during my short few months here. I’m truly thankful that I had the opportunity to meet about ten of the people I liked there.

      Cons

      Leadership and upper management is very clique-y. I don’t think the company is as authentic as it claims to be, and the talk of diversity and inclusion is never practiced. Layoffs were handled terribly— a last minute company all hands was put on the calendar and the CEO and co-founders took a whole two minutes to announce thirty people were being laid off and seconds later, we were locked out of all accounts and information. They give you a mere few minutes to go over your severance, but nothing felt sincere and everything was completely unexpected.

      avatar
      SamCart Response
      2y
      SamCart recently made the difficult decision of implementing layoffs due to a significant shift in our business's strategic direction. Throughout this process, we remained committed to upholding our core company value, "Be Human." Our approach involved meeting with each affected team member individually, expressing our gratitude for their dedicated time with us, and carefully explaining the severance package. To our former team members, please be aware that our commitment to supporting you remains steadfast. We are available to provide references, leverage our networks, and assist with any other needs you may have during this transition. Your feedback is invaluable as we strive for continued growth and improvement. We take pride in the vibrant culture we have cultivated at SamCart and our ability to offer outstanding benefits that ensure our employees love their jobs at least 80% of the time.

      Explore other reviews about SamCart

      5.0
      Jan 9, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and a strong, positive company culture. It’s remote-first, collaborative, and supportive, which makes day-to-day work enjoyable. The product is fun to sell and work on, and the customer base is engaging and passionate. There is also a large opportunity in the market, which makes the mission feel meaningful and exciting.

      Cons

      Company growth has been relatively flat, which has limited opportunities for upward mobility and career progression over time.

      5.0
      Feb 7, 2025
      Strategic customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been at SamCart for almost six months now, and I feel incredibly blessed to be part of this company and team. At SamCart, we show up to win every day, but never at the expense of our health, home life, marriages, or families. Leadership truly prioritizes us as people first, and that, in turn, makes us want to give our very best effort. The culture is incredible—supportive, motivating, and human. Pros: -Fair compensation with thoughtful adjustments for inflation. -Outstanding benefits and a truly positive, uplifting culture. -Leadership who provides constructive feedback with kindness and recognition for great work. -The company equips us with the tools we need to succeed. -Quarterly in-person meetups that make remote work feel more connected. -Fast-moving, efficient teams dedicated to ensuring our clients' success. -A product I genuinely believe in

      Cons

      None. I can't recommend SamCart enough and I’m so grateful to be part of it!

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