Collection Specialist - Collections Specialist Sallie Mae Employee Review

2.0
Nov 20, 2014
Recommend
CEO approval
Business outlook

Pros

The pros of this job are the bonuses and benefits. Some benefits started the first day of employment. A top performer can make really good money. Always having contest.

Cons

They do not care about their employees. If you are spending day in and night there, then they love. But as soon as you dont hit bonus, they will fire you. The overtime was unlimited. You had to work over 40 hours in order to make goal.

Explore other reviews about Sallie Mae

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Sallie Mae is a company that truly appreciates hard work and recognizes employees for their contributions. They also understand the importance of family and are willing to work with employees when life circumstances require additional support. It is a place where dedication is valued and employees are treated with care and respect.

Cons

While Sallie Mae offers strong recognition programs, benefits, and support for employees and their families, like any organization there are opportunities to continue improving communication, employee feedback channels, and consistency in the employee experience. Overall, the company demonstrates a commitment to listening to employee feedback and making improvements over time.

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