Pros
Sallie Mae offers a great work environment with lots of great people. People are the best part of Sallie Mae as we all try to provide the best service internally and externally to our customers. People come and go to the company and, regarding those that leave, the grass is not always greener elsewhere and some would like to come back. The company is constantly adjusting course to move in the most productive direction for our customers and investors. We promote responsibility to our student borrowers with a 1-2-3 approach: free money, government money, then private money.
Cons
The regulatory risk is the overarching con to this company or industry in general. It is in the news a lot lately. Sallie Mae appears to run a lean IT shop by controlling expenses.