I worked for this company for 2 years and quit several months ago. I debated on leaving a review because I was happy to be able to put this company behind me and fortunate enough to have been given the opportunity to have an actual career in place prior to leaving. After reading so many other reviews, I wanted to share my experience in my tenure as most employees don’t make it two years. To sum up the title, I was told that I would work from home until American Express hired me directly. You’ll never be hired by Amex and you’re threatened if you submit a record outside of a certain range of a location. You are very micromanaged with unclear expectations.
Yes, the pay might be slightly above industry standard. However, once you start adding in gas, mileage and damage to your vehicle; the salary plus $400/mo doesn’t come close to covering your expenses. Perfect example: when I acquired 4 additional territories in addition to mine, I was denied additional/proper compensation. I was getting my oil changed every 2 weeks (synthetic oil blend 5,000 mile) although I showed management receipts for recurring monthly expenses, I was refused additional salary.
Below is a breakdown of receipts I tried to present:
Gas- $130/wk depending on the price of gas = $520
Oil change: $65 twice a month = $130
Minimum Monthly Expenses: $650/mo
Allowance $400
Difference = -$150/mo
Not to mention how fast you go through tires and need regular scheduled maintenance more often due driving so many miles, flat tires, etc.. it adds up quickly. Take that information and add it to the fact that I had 4 other territories that had been heavily mismanaged, I started to go into debt trying to keep up. Although, I expressed my concerns on multiple occasions, I was made to feel lucky that I had a job.
I’ve read so many reviews about recycled records, which is true, pressure about numbers and people being forced into making unethical decisions to meet unrealistic expectations in fear of losing their job, ALL SO VERY TRUE. The list really does go on and on. When reflecting, this was almost a hostile work environment and I’m very happy to be gone.
In closing, the only constant with this company are the terrible reviews and “fake news” reviews sent from management. From looking at SPI responses to Glassdoor reviews, it’s obvious they have an auto text drafted because they’re used to replying to so many terrible experiences.
